Every lead and customer, followed up on time
EasyCRM keeps your leads, customers, follow-ups, quotations and sales pipeline in one place, so your sales team knows who to call next and nothing slips through.
- Leads
- Sales pipeline
- Follow-ups
- Quotations
- Reports
What is EasyCRM
A CRM system that keeps your sales team on track
EasyCRM is a CRM (Customer Relationship Management) system developed by Searchneasy for SMEs and growing companies. It keeps every lead, customer, conversation and quotation in one place, so nothing depends on one person's notebook or WhatsApp chat.
Your team sees who to follow up today, where each deal stands and which customers have gone quiet. Managers get clear sales reports without asking anyone for spreadsheets.
- Lead and customer records in one place
- Follow-up reminders and a clear sales pipeline
- Quotations and sales reports
Watch in 30 seconds
How many leads went quiet last month because nobody followed up?
EasyCRM keeps every lead, follow-up and deal in one place, so nothing falls through the cracks. Your sales team sees who to call next and the boss sees the pipeline at a glance.
Watch the 1-minute overview
See how it works for your business
Most businesses do not lose customers to competitors. They lose them because nobody followed up. EasyCRM keeps every enquiry in one place. Your sales team sees who to call next, and you see the whole pipeline. Reminders make sure quotations get chased. Because EasyCRM connects with EasyERP, a won deal turns into a sales order without retyping.
What EasyCRM helps you do
Track every lead
Enquiries from your website, phone and WhatsApp are recorded, so none are forgotten.
Follow up on time
Reminders tell each salesperson who to call, email or visit today.
See the pipeline
Know which deals are new, which are close to closing and which have stalled.
Send quotations
Prepare quotations from the customer record and see which ones still need chasing.
Keep customer history
Calls, meetings, quotations and orders stay with the customer, even when staff change.
Read the numbers
Sales reports by person, product and period, ready when management needs them.
Why it matters
Most lost sales come from missed follow-ups
Customers rarely leave because of price alone. More often, nobody called back, a quotation was never chased, or the one person who knew the customer left the company.
EasyCRM puts every enquiry and conversation in one place, so your whole team can pick up where someone else left off.
What changes for your team
- Every enquiry gets an owner and a next step
- Fewer deals forgotten after the first quotation
- Managers see the pipeline without chasing reports
- Customer history stays when staff leave
- New staff get up to speed faster
Works with EasyERP
From won deal to sales order
EasyCRM connects with EasyERP. When a deal is won, it becomes a sales order without retyping, and your sales team can see stock and invoice status from the customer record.
It can also connect with your website, online store and accounting software through API integration.
Connected records
- Leads from your website go straight into EasyCRM
- Won deals become sales orders in EasyERP
- Invoice and payment status visible to sales
- One customer history across systems
How we set it up
From first meeting to everyday use
We set up EasyCRM around how your sales team already works.
The steps
- We learn how your team handles leads and customers today.
- We map your sales stages and follow-up rules.
- We set up EasyCRM with your fields and reports.
- We connect it to EasyERP or your other systems if needed.
- We train your team and stay with you after launch.
Want to see EasyCRM with your own sales process?
WhatsApp us and we will show you how it would work for your team.
WhatsApp us about EasyCRMFrequently Asked Questions (FAQ)
1. What is EasyCRM?
EasyCRM is a CRM (Customer Relationship Management) system developed by Searchneasy. It keeps your leads, customers, follow-ups, quotations and sales pipeline in one place.
2. Is EasyCRM suitable for small businesses?
Yes. You can start with a few users and the main features, then add more as your sales team grows.
3. Can EasyCRM connect with EasyERP and accounting software?
Yes. EasyCRM connects with EasyERP, so a won deal becomes a sales order without retyping. It can also connect with your website and accounting software through API integration.
4. Can my sales team use EasyCRM on their phones?
Yes. EasyCRM works in a web browser, so your team can check leads and update follow-ups from a phone or laptop.
5. How much does EasyCRM cost?
It depends on the number of users, the features you need and how much set-up work is involved. We look at your sales process first, then give you a quotation before any work starts.
6. How long does it take to set up EasyCRM?
It depends on how many users and how much existing customer data you have. We agree a timeline with you after the first discussion.
7. What is the best CRM system for SMEs in Malaysia?
The best CRM is the one your sales team will actually use every day: customer records, leads and follow-up reminders in one place, on phone and computer, linked to your accounts. EasyCRM is built for Malaysian SMEs and set up by us, so it fits the way you already sell.